Pros
This company was fantastic before it was Staples. The former 'Corporate Express' had a true grasp on the business, its people and the Australian market in general. There are currently very few pros under the Staples banner apart from some outstanding Associates still working there at the lower levels.
Cons
It is questionable if the newly injected senior management (US origin) know what they are doing. Promotions are seemingly awarded to the most subservient employees which exacerbates the continued poor results. There is little to no interest in staff innovating, challenging the status quo or questioning the ideas of senior management. Anyone working in this organization remains employed by not question management decisions. Recently a Senior Manager was appointed in WA. Previously, this Associate had a history of HR related issues whilst in his former Management role, however was promoted because he would tow the company line. This is testament to the continuing poor judgement of senior leaders (who knew of his questionable history) making the easiest decision and not the best decision. This coupled with poor leadership and questionable sales direction has bred a culture of instability and distrust among staff within the office. Associates are leaving every day and not being replaced. Not a good sign.