It’s ok - Customer Service Representative Standard Life plc Employee Review

3.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Diverse workplace Good benefits Good career growth opportunities

Cons

Training structure QC support Often referred as a ‘revolving door’ company

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Standard Life plc Response
4mo
Thank you for taking the time to share your feedback. We're pleased to hear your positive comments about the diversity of our workplace, the benefits and opportunity for career growth. We also acknowledge your feedback on training, quality control support and colleague experience. Insights like this are important in helping us reflect on how we continue to strengthen capability, consistency and support for colleagues. Thank you for taking the time to write and also your contribution while you were with us. Tania, Employer Brand Consultant.

Explore other reviews about Standard Life plc

5.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

great work place to work

Cons

love the company to work

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Standard Life plc Response
1y
Thank you for the positive review and kind words about Phoenix Group - we're glad to hear you've had such a great experience. We did notice the location listed as New York, where we don't currently have offices, so just wanted to check if this review was intended for us. We appreciate the feedback. - Senior Employer Brand Partner
4.0
10 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Good Friends and fun at work

Cons

Bad benefits and Pay bad

1
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Standard Life plc Response
1y
Thank you for taking the time to share a review. We're really glad to hear that you've enjoyed making good friends and having fun at work. Building a positive team dynamic is something we value highly and it's great to know that this has been your experience. We appreciate your feedback about the benefits and pay. Our reward package is made up of salary, annual bonus, generous pension, private medical cover and much more. We're always seeking to improve, so please feel free to reach out to your manager or HR to share any specific suggestions on how we could better support you. Thank you again for taking the time to share your feedback with us. Senior Employer Brand Partner
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