Terrible Leadership, Culture, and Values - Strategist Spring Health Employee Review

Thank you for taking the time to share your personal experience. Though we usually devote our time and energy to analyzing employee feedback shared in our regular surveys and internal conversations, it is important that we reply here to 1) recognize our own growth opportunities as a company and 2) explicitly clarify the false attributions made about a member of our leadership team, as the quote provided here is completely inaccurate. Our company culture and employee experiences are a top priority at Spring Health; however, we also realize that we are not perfect and will continue to listen, learn, and invest in creating a culture in which our team members can thrive. Additionally, we have some work to do to reverse ingrained perceptions of blame at Spring Health. There is no question it starts with C-Suite. Our co-founders and entire executive team own this. For a company like ours whose mission is centered around the mental health of our millions of members, including our own team members, it’s essential for us to get this right. I encourage you to stop by our next Ask Me Anything, hosted by our CPO, so you can learn why performance and accountability matter to Spring Health, and how this will actually help to enhance our culture. Or, you can reach out to your People Business Partner – we’d appreciate the opportunity to better understand your experience and where blame and accountability are showing up. - Sr. Director of Employee Experience