Good not great - Customer Service Representative Spokeo Employee Review

3.0
7 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Buys food for you everyday

Cons

Pay is not that great

avatar
Spokeo Response
3y
Thank you for taking the time to share your feedback. Lunch catering is certainly a popular perk in the office and it’s great to see you have it listed as a “pro”. With regards to pay at Spokeo, it is very rarely stagnant. With the performance management system we have in place, all full-time teammates are eligible for two merit raises every year. We also like to encourage teammates and managers to speak openly about growth opportunities together to ensure they are on a path that best matches their unique skills and development interests. Thanks again for your feedback.

Explore other reviews about Spokeo

5.0
10 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good company culture and good people to work with.

Cons

401k matching stops and less bonus.

1.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

Cons

Whoops, just read the above

2
avatar
Spokeo Response
6mo
Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
See reviews by: Helpful|Rating|Date|All