Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Spokeo

      Engaged employer

      Spokeo reviews

      Run from this bad customer care job - Anonymous employee Spokeo Employee Review

      1.0
      2 Mar 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Unlimited snacks and daily meals. Low level managers are good.

      Cons

      The company does not care about their employees. You are just a little person in their big world. Take away the food and this is just another bad customer care job.You are monitored by every little thing you say on your calls. I have seen new people show up for training and then just quit a few days later. Good sales people get fired after they were praised the week before and then management offers their job to us the next day. After a few months of this job you will be tired of saying the same thing over and over again on the phone. You will speak with duped customers that are not happy. Only take this job if you are desperate or waiting for a good job to come your way.

      Explore other reviews about Spokeo

      5.0
      10 Nov 2025
      Data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company culture and good people to work with.

      Cons

      401k matching stops and less bonus.

      1.0
      26 Nov 2025
      Email support
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked on the email team a millennia ago, not sure if it still exists today. It was a fun job not answering calls. Very small biannual raises, maybe a quarter or two increase an hour. They reward seniority and tenure. Actually, it's one of the reasons why I left, couldn't stomach seeing some of the leadership day-in-day-out. One of the team leads couldn't contain his energy whenever he was provided attractive female customer service agents to supervise, tried to put on alpha-ish displays and wore small tight shirts. Kind of created a weird aggro morale for his team, even promoted several times up to executive office for some reason. BUT thankfully, my coworkers were awesome!! This was definitely a temporary job for someone in between careers, there were lots of unique personalities, lots of snacks, company events, so I'd say the morale team (yes one of those existed) did a pretty good job.

      Cons

      Whoops, just read the above

      2
      avatar
      Spokeo Response
      6mo
      Thank you for sharing your recollections; we are sincerely sorry that aspects of your experience, particularly around leadership conduct and growth opportunities, left a poor impression. Though much has changed since those early days, your account reminds us that culture is shaped not only by policies but by daily behavior. We’re glad the camaraderie and community you found among coworkers offered some balance, and we’ve since strengthened our leadership expectations, feedback channels, and development practices. We remain committed to fostering a workplace where respect and fairness are constant.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Spokeo jobs | Spokeo salaries | Spokeo benefits | Spokeo interviews
      Spokeo reviewsSpokeo review