Inhumane work environment - Customer Service Representative (CSR 2) Spectrum Employee Review

3.0
18 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Decent pay ($20 hr to start) Yearly increase of 3%-5% Great benefits (Medial, Dental Vision, 401K match) PTO

Cons

Absolutely 0 career mobility Micro management Can't use the bathroom for more than 5 minutes if you're not on break or lunch or you'll come back to a message from your supervisor asking if you're ok as if it's odd to use the bathroom for more than 5-7 minutes. A couple of years ago it was easier for people to move up in the company but lately things have become very stagnant, the budgets are lowering and it feels like the end is near for this branch.

Explore other reviews about Spectrum

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Spectrum offered comprehensive benefit choices at an affordable price point.

Cons

No criticism to give about benefits

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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