Be prepared to work 60+ hours per week - Direct Sales Representative Spectrum Employee Review

2.0
1 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Great benefits, gas allowance, set your own schedule, and that's about it.

Cons

Micromanagement, be prepared to be on a conference call morning and evening 5 days a week, had to sell product a certain way that was ineffective in the field, half the potential clients I sold on the product were unable to be hooked up due to past due balances, bad credit, or their address was not serviceable, cable installers would frequently mess up install jobs causing the clients to cancel the deal, I would frequently stay out in the field until 9:00pm on days where nobody was interested, had to sell Charter Triple Play bundle, for example I sold a young couple internet and phone because they did not own a TV, and had no interest in purchasing one.. when I told my manager the situation on the conference call the next morning, he implied that I should have provided them with a TV even though that is a violation of Charter policy. 85% of the sales team I was apart of were on probation for not consistently hitting their goals. Be able to handle lots of stress and rejection.

Explore other reviews about Spectrum

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Spectrum offered comprehensive benefit choices at an affordable price point.

Cons

No criticism to give about benefits

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All