Interesting job - Customer Service Representative Spectrum Employee Review

3.0
31 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Discounted services. Good hours, not open on Sundays. Great benefits.

Cons

In my area, it was difficult to give the customers what they wanted - our equipment was outdated in comparison to the competition. My office was not managed well - there were often cash shortages and keys missing. There were more rules created and only explained as an issue arose instead of actual policies. There are current talks of a merger that may eliminate lots of locations/jobs. Instead of addressing that, bogus rules (not policies) were made to terminate employees.

Explore other reviews about Spectrum

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

309
See reviews by: Helpful|Rating|Date|All