You are a number n need to meet your numbers - Customer Service Representative Spectrum Employee Review

1.0
7 May 2021
Recommend
CEO approval
Business outlook

Pros

Good pay A lot of chances for overtime Free cable and internet Can make extra money for sales Free food on various occasions

Cons

You deal with miserable pissed off people the whole time. You are micromanaged every second and your questioned even about bathroom breaks. Don’t get sick.. cuz even with a doctors note.. you will be called into a meeting and written up. You are barely taught , and then expected to thrive on programs that do not function correctly and have continuous issues. High stress job... with too little available help. Not worth the perks

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Spectrum Response
5y
Thank you for sharing your experience with us. We know that a positive, supportive team can make all the difference for a successful career. The experience you describe is not in keeping with our company values. When some employees do not comply with policies or create a hostile working environment, it hurts us all. We have taken note of your comments and will share them with our leadership.

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5.0
9 Apr 2026
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CEO approval
Business outlook

Pros

Spectrum offered comprehensive benefit choices at an affordable price point.

Cons

No criticism to give about benefits

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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