Pros
Opportunity to learn new technologies Great co-workers; very team-oriented environment Pretty good salary Very rarely need to stay after-hours
Cons
All employees must be in the office between 8 and 5, no exceptions. Not allowed to work from home under any circumstances, no flexibility on earlier or later shifts, despite the fact that there are customers in all timezones across the country. "Early Outs", i.e. letting people leave a few hours early the day before a holiday weekend, are non-existent. No casual Fridays Strict "All work, no play" mindset. Very rarely hear "good job" or "thank you" from upper managment; usually just criticism. Computers are locked down so tightly that you don't even have permission to delete shortcuts off of your desktop, and the bureaucracy you have to go through to simply install an update to an already installed application is ridiculous. Unless you have a strong telecom or cable background, don't expect to move up in the company.