Decent pay, poor management - Inbound Sales Representative Spectrum Employee Review

2.0
6 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Pay is ok, though drastically less that before the merger (former TWC Employee). Nice employees and nice office.

Cons

Inconsistent policies, Inconsistent pay, terrible morale throughout the company. Sales department consistently getting tech support and billing calls instead of sales call. Departments do not communicate well with each other leading to a convoluted system of resolving issues to the point that most issues never get resolved and the customer is lost to a competitor.

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Spectrum Response
8y
We are sorry to hear about your negative experience working with us. We appreciate your honesty and want you to know that we will be using your feedback as we look for ways to improve our employee experience.

Explore other reviews about Spectrum

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Overall they treat everyone with respect and there is a good work/life balance and everyone seems proud to work there. A ton of people have been working there for 20+ years.

Cons

None really, we were treated decently.

5.0
17 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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