Pros
- Competitive benefits package, including five weeks of PTO, which is generous for the industry
- Overall company culture is generally positive on the surface
- At the time, the Austin team was collaborative and supportive, with strong peer relationships
- Client-facing leadership was capable and invested in maintaining good relationships
- The role offered solid exposure to the Austin market and portfolio operations
Cons
- Significant leadership inconsistencies that negatively impacted morale, trust, and daily operations
- While PTO is generous in theory, workload and expectations often made it difficult to realistically take time off
- The Austin market lacked sufficient structure and operational clarity, leading to inefficiencies and unnecessary stress
- Senior leadership support often felt performative rather than actionable, particularly during high-pressure periods
- People management was a major weakness, with poor communication, limited accountability, and inadequate support for employees
- Most concerning was how employee departures were handled. Professionalism and respect were not maintained after notice was given, creating an environment that felt uncomfortable and, at times, perceived as retaliatory
- Leadership behavior during transitions undermined trust and left a lasting negative impression