Pros
It’s offers a well paid salary with room for advancement. It is a full time work from home position. You are given very basic health and dental benefits. Paid time off work.
Cons
The labour laws in this establishment have been consistently disregarded. The management team strictly monitors and enforces 15-minute timed bathroom breaks daily. A full hour break was previously allowed, but it has been reduced to 30 minutes daily for lunch. We are subject to constant monitoring and micromanagement. Our calls are monitored, and there is an expectation to persuade clients to purchase products that may not be affordable or in their best interest. Furthermore, clients are frequently contacted by other advisors, and leads are not protected, allowing others to intercept and sell follow-ups. If you have minor compline infractions like postal code or simple mistakes you are deducted on your bonus pay even though those compliance issues are fixed before even issued and the company still profits from the sale. The company's biases are a significant concern. The allocation of quality leads are influenced by personal preferences rather than your performance. Additionally, the promotion process is inconsistent, with some employees advancing to roles they are not suited for due to their personal connections.