The good, the bad, and the ugly... - Anonymous employee Sparkcentral Employee Review

2.0
4 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The problem the company is setting out to solve is a huge pain point for businesses, therefore the market for a product like what Sparkcentral wants to become is definitely there. Like most companies in the Bay, there are some truly talented gems here and it's a diverse mix of people. The HR leader sincerely cares about the employees has done a lot over the past year to improve morale, considering all the unfortunate changes that have gone on. Last but not least, the SF office space has great views and is in a convenient location for commuters - just a few short blocks from the Bart station and several Muni stops.

Cons

Should you find yourself in a leaking boat, energy devoted to changing vessels is likely to be more productive than energy devoted to patching leaks.... Unfortunately, there are too many issues at this company to count, which is why most people are leaving + they recently laid off a huge portion of the company. The product hasn't made any significant feature improvements in years (BIG platforming issues) and all the core customers have finally caught on..talk about churn rate. Leadership and engineering did a great job hiding all the product flaws from the sales organization until customers caught on and started leaving like wildfire. The product and technology execs (although smart) were extremely young and under qualified (first-time execs.) and it set the company back at least a few years from the competition. Last but not least, the CEO is notorious for saying unprofessional comments ALL THE TIME. He's an immature twenty-something-year-old (who refers to himself as a "sociopath") and an HR ticking time bomb. Eek.

Explore other reviews about Sparkcentral

5.0
16 Oct 2021
Recommend
CEO approval
Business outlook

Pros

The environment is productive, great benefits, career path oriented goals.

Cons

There can be some internal drama somtimes.

1.0
4 Oct 2016
Recommend
CEO approval
Business outlook

Pros

1) free catered lunches, except on Fridays 2) health, dental, and vision benefits 3) adheres to unlimited vacation policy 4) readily provides requested work equipment 5) passionate and communicative office staff 6) engineers receive annual $2000.00 education budget

Cons

1) Career development and growth paths are non-existent 2) Non-transparent leadership 3) Middle-leadership lacks tactful communication and feedback 4) Upper management severely lacks communication with their teams 5) High levels of meetings to discuss problems, low levels of problems being solved 6) Engineering decisions are based on preferences rather than facts and proven technologies 7) Compensation is 55%-60% to market - a leader has been quoted to state that those hoping for market compensation are to look for employment elsewhere

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