Poor Management + Poor Training = High Turnover Rate - Utilization Review Specialist Southeastrans Employee Review

2.0
5 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Near the bus line.

Cons

Interrupted/No Training, Poor management, poor pay rate

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Southeastrans Response
6y
I am sorry you had a bad experience with us. I understand your frustration with training and yes, we sometimes do have to get agents to the floor quicker than we like. That is becoming more and more the exception these days rather than the rule. We are working hard to improve processes and practices as we grow. We have had a lot of learnings over the last year, but have made some excellent hires and are anticipating a more efficient and effective company very soon!

Explore other reviews about Southeastrans

5.0
20 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Was able to work from home

Cons

Company made representatives return to office

4.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The job is scheduling trips for members with certain insurance eligibility. It's a super easy job and extremely easy to get passing metrics as long as you're doing what you're supposed to.

Cons

I've been with this company for going on 2 years and still have yet to receive any raise from my starting pay, even with almost perfect metrics.

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