Good pay and flexibility, but very stressful environment - Customer Service Representative SouthState Employee Review

2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Good pay -Easy - Flexible -Hybrid From my understanding, it has moved completely remote compared to when I last worked there

Cons

-Super Stressful -Understaffed -Heavy call environment -Unprofessional work values -Unprofessional usage of work phones and customer communications -No clear call outlines

Explore other reviews about SouthState

5.0
3 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and fun place to work

Cons

none at this time really

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work Hours PTO Work-Life Balance

Cons

Favoritism Non-existent Raises Unnecessary AI use EVERYWHERE Pays less than other banks that are keen on selling, while they now take a sales-forward approach for no raise whatsoever Higher-Ups don’t know what being in a branch is like in the modern day

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