11 May 2023
South China Morning Post Response
3yThank you for taking the time to share your candid feedback on your experience with SCMP. We acknowledge your sentiment and feel disheartened to hear of the challenges you and your peers are experiencing. We recognise the importance of these aspects in fostering a healthy work environment and take these concerns seriously.
As any organisation does with transitions in its leadership, we are going through significant changes as reflected in our strategy reviews. What has not changed, however, is the shared understanding of respect and collaboration as the foundation of our values.
New management is endeavouring diligently to find their footing as they steer the organisation towards a new business phase. Transformation, especially for such a large organisation, can be incredibly complex, and we are cognizant of the fact that there is much that can be improved upon and done.
We hope that you will be patient with us and bear with us as we rely on the support of our employees to help us stay true to our vision and mission. Please trust that it is our every intention to create a safe, sustainable and engaging environment for our people, even if we may fall short at times as humans do. We accept all constructive criticism and will open more channels of communications internally to properly restore trust.
Starting this month (May 2023), we will invite regular organisational wide submissions on feedback that would be officially shared with management to address and handle. Employees will be guaranteed anonymity, as announced in internal communications.