A particular director that is so incredibly narcissistic, incompetent, toxic, belittling, and incapable of leading one person let alone a team. This person has done so much to harm the morale and attitude of the company, I would venture to say the downfall of this company (which is inevitable) rests mostly on his shoulders.
There is no respect for the commercial management, yet they demand it openly. There was never the slightest bit of guidance or wisdom offered from those in positions of authority. Just about everyone in the company speaks so poorly of the commercial management at Source, it's almost comical.
What else... There is zero focus on what the company actually wants to accomplish. The services offered are just commodities and the technologies used are very outdated.