Loved my time there - Senior Key Holder SoulCycle Employee Review

3.0
30 Nov 2019
Recommend
CEO approval
Business outlook

Pros

Fun environment, willing to help you grow if you want to become full time or gain management skill

Cons

Everyone wants to grow so it becomes hard to wait through the "bench" of potential promotions. Feels like they promote based on personality versus hard workers.

Explore other reviews about SoulCycle

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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