Great place to grow, but prepare for busy times. - Technical Support Engineer Sophos Employee Review

4.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

They provide excellent training, especially if they had released new products or solutions, which lets you learn and adopt a lot and quickly. You get to work with some really interesting security challenges and high-level technical issues. The team environment is genuinely supportive; everyone helps each other out when tickets pile up

Cons

There's a constant pressure to meet fast response times, which can feel overwhelming on busy days.

Explore other reviews about Sophos

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership and growth potential. Kept up to date with threat detection and mitigation.

Cons

Lots of restructuring consistently throughout my time there.

2.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

- Strong pay compared ot the rest of the industry - Flexible hybrid setup - Unlimited PTO you can actually use

Cons

- History and culture of layoffs, reorganization, firings, and quiet exits from the company. - Late to implement AI into its workflows and approach to the market - Heavy acquisitions when other parts of the business are being completely cut - Cold approach from leadership. - Poor company performance compared to expectations leads to budget cuts, layoffs, and belt-tightening. - Little opportunity for training or growth that costs money.

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