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Sonic (Internet and Phone)

Engaged employer

Good first job, but a dead end, poor wages - Tech Support Sonic (Internet and Phone) Employee Review

1.0
27 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, nice coworkers, holiday parties, dogs. If you're fresh out of school and don't have any real bills yet, Sonic.net is a great place to learn.

Cons

Terrible pay, insulting raises. There are very few promotions, and they're based on the who you know instead of how you perform. The number of employees has tripled in the last 4 years, and management only has time to put out the biggest fires. The company takes advantage of the poor job market by keeping it's wages borderline unlivable. 401k is nice, but that doesn't matter much when you can barely afford the cheapest rent in the same town as your job. Dane is aggressively anti union. Years ago, he found out that some employees were thinking of starting a union, and he fired them all. Sonic is an at will employer, so they aren't bound by standard labor laws. I would recommend Sonic as a provider, but not as an employer.

Explore other reviews about Sonic (Internet and Phone)

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people here are so great! This company has such good culture and personality. Everyone works hard and enjoys working with each other. It's a great place to work with good, helpful people, autonomy, and a growth mindset.

Cons

Growing quickly means keeping up with new processes and collaboration, but nothing bad to say about that.

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team is nice Pay isn’t too bad

Cons

Dealing with unhappy customers Management could be better A lot of micro managing

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