Toxicity in Upper Management - Anonymous employee SonderMind Employee Review

1.0
11 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone I interacted with manager-level and below was truly driven by SonderMind's goal of providing accessible mental healthcare. Many of the teams were made up of genuine, kind, and intelligent folks that anyone would be lucky to worth with and for.

Cons

Upper management was extremely toxic and focused on the wrong things. Yes - as a business, the goal is to make money. However, that should not come at the expense of the mental health and wellbeing of the employees. The flailing upper management will be the reason whether or not the company will continue to exist if they don't get their act together by making better business decisions while treating people with respect.

Explore other reviews about SonderMind

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

SonderMind has been one of the best work environments I have experienced in my 23-year career. The company genuinely cares about employee well-being, ensures employees are recognized for their contributions, and fosters a culture of respect among colleagues—something I have never experienced to this degree in any prior workplace.

Cons

I genuinely cannot identify any cons of working at SonderMind.

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SonderMind Response
3mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I have had an amazing experience working at SonderMind. The company genuinely values its employees and fosters a strong sense of teamwork and collaboration. Leadership consistently demonstrates that employee voices matter by actively listening to feedback and quickly implementing meaningful changes. It creates an environment where team members feel respected, supported, and empowered to do their best work. One of the most impactful aspects of working at SonderMind is the intentional investment in leadership and team connection. Bringing leaders together annually strengthens collaboration, builds camaraderie, and reinforces a unified mission. Throughout my professional career, this has been my best overall work experience, and it is clear that SonderMind prioritizes both employee well-being and organizational growth.

Cons

While my overall experience at SonderMind has been very positive, the company is growing and evolving quickly, which can sometimes mean processes and workflows change frequently. This requires employees to remain flexible and adaptable as new systems and structures are implemented. Additionally, because the organization is highly mission-driven and fast-paced, workloads can occasionally feel demanding during periods of growth or transition. However, leadership is typically receptive to feedback and works to address challenges as they arise.

avatar
SonderMind Response
3mo
Hi, thanks for sharing your experience! We’re glad to hear SonderMind has been a great place for you, and we’ll keep working to make it even better.
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