2.0
16 Jul 2014
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Stock and vacation pay, Many great people at the trench level that make strive to create a good experience for the customer.
Cons
read Yelp, BBB and Glassdoor. No one is minding the store. customer has been forgotten in the thrash since post IPO. All customer care is administrated from Las Vegas. Poor communication and new hires that are not trained to place the customer first. very obvious that many of the glassdoor reviews are written by company insiders. would not be surprised if they post a position for someone to write reviews to counter the poor reviews they receive.