Startup life with the constant veil of your job being on the line - Anonymous employee Solace Employee Review

3.0
4 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great mission - Tech is good - Anti-meeting culture - Everyone genuinely cares and is here for a reason - Teams are very driven - Weekly company-wide team progress emails that helps you stay informed - Company is literally leading the charge (no one else is taking on advocacy work) so everything you do is blazing a trail - Remote - Provides you with great equipment to get the job done - Teams are lean, expect to have a lot of opportunity and

Cons

- Prepare to be underpaid - CEO is working 70-hour weeks (not delegating enough) and because of this, holds unreasonable expectations of his employees to work as much as possible - Excessive emphasis on work - A relatively limited number of days off (compared to most other startups and tech companies) are paraded around like they're being incredibly generous. - Expect those days off to be met with an expectation they you work extra time since Solace is taking those days off (yes this does completely invalidate those days off) - Company culture is non-existent (you're not here to have fun, you're here to get the job done) - Every CEO progress update email that goes out comes with a veil of "work hard or else" - Constant feeling that your job is on the line - Successes are barely celebrated, individual successes even less - Leadership and management consistently fail to inspire - Expect your manager to be disinterested in your career growth and professional development - Teams are siloed both internally and within the broader company - Teams are lean, expect to be overburdened with work - CEO is dead set on only using Notion for everything resulting in it being used at a scale it's not designed for instead of far better suited tools like Jira, Asana, Tablaeu, Looker, etc. - God forbid you have a life outside of Solace and you're screwed if the CEO finds out you work a second job even if it is outside of working hours - No HR (the CEO is our HR) so expect to feel really awkward trying to ask questions

Explore other reviews about Solace

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility in schedule- I make my own schedule and work remote. There is a good support system from Solace administration and other healthcare advocates. Definitely great job for self-starters. It feels good to help people get access to care and create better quality of life.

Cons

If you're new to this type of work, it can be a learning curve. The healthcare system is broken and frustrating so it can be a frustrating job to try to support patients because of that. The company is great but the job itself has it's challenges, so it's a good job for someone who can roll with the punches and get creative on problem-solving. Obtaining access to communicate with healthcare teams on behalf of patients has it's challenges but it's worth the speed bumps to help the patients. But honestly, if it can be challenging for us nurses to help advocate for patients, imagine the frustration and discouragement the patients are experiencing trying to do it on their own. Any frustrating experience I have with providers/etc. I realize my patient is experiencing times 10, so it makes it worth it. You should be good at managing your own time and are organized to do this role well.

1.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission of this company is wonderful in theory, but you quickly realize you aren’t actually helping patients in a meaningful way.

Cons

- CEO is egotistical with an extremely inflated sense of self-importance; describes himself as “saving lives” - Blatantly discriminatory hiring practices - Very poor communication - Lack of accountability - Lack of professional boundaries

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