Flexible schedule but inconsistent hours and patient needs - Advocate Solace Employee Review

Flexibility in schedule- I make my own schedule and work remote. There is a good support system from Solace administration and other healthcare advocates. Definitely great job for self-starters. It feels good to help people get access to care and create better quality of life.

If you're new to this type of work, it can be a learning curve. The healthcare system is broken and frustrating so it can be a frustrating job to try to support patients because of that. The company is great but the job itself has it's challenges, so it's a good job for someone who can roll with the punches and get creative on problem-solving. Obtaining access to communicate with healthcare teams on behalf of patients has it's challenges but it's worth the speed bumps to help the patients. But honestly, if it can be challenging for us nurses to help advocate for patients, imagine the frustration and discouragement the patients are experiencing trying to do it on their own. Any frustrating experience I have with providers/etc. I realize my patient is experiencing times 10, so it makes it worth it. You should be good at managing your own time and are organized to do this role well.

The mission of this company is wonderful in theory, but you quickly realize you aren’t actually helping patients in a meaningful way.

- CEO is egotistical with an extremely inflated sense of self-importance; describes himself as “saving lives” - Blatantly discriminatory hiring practices - Very poor communication - Lack of accountability - Lack of professional boundaries