A great place to start a career, with great people but a lack of corporate vision. - Account Executive Softchoice Employee Review

2.0
17 Jun 2014
Recommend
CEO approval
Business outlook

Pros

Dogs at work. Youthful, fun environment for new sales reps. Many hardworking, kind-hearted, and well-intentioned people. Honestly, a lot of great people. The ability to sell nearly anything in the IT space. Softchoice also does some great things in terms of charity work with Softchoice Cares. It's a great part of the company. Very nice insurance. I frequently say Softchoice is a great place to start a career because new hires learn a lot and are exposed to many parts of the industry. They have the opportunity to move into many areas of the business or go elsewhere with a great starting background.

Cons

All the great people in the world can't replace the lack of a cohesive strategy. Softchoice doesn't know what it wants to be when it grows up, and in the meantime, it's difficult for sales reps to deliver a value proposition. That makes it hard to sell. Compounding problems, the vast majority of reps have one of the worst compensation plans in the industry. This leads to high turnover among sales, which leads to turnover among presales and engineering, which ultimately leads to client turnover, (and less importantly, middle management turnover.) Senior management will put all the blame on reps and lower level managers for failure to execute, when in reality the sales reps' hands are tied due to lack of resources. I mentioned earlier that junior reps can move elsewhere in the business. You'd think that they would be motivated to stay and become senior reps, but due to the reasons above, they aren't.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
3w
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
3.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Challenging and interesting work. The potential is there.

Cons

Management does not listen and executives are fed bad information to action on. Director and VP level folks control the narrative and make bad decision after bad decision

1
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Softchoice Response
2d
Thank you for taking the time to share your feedback. We understand how important clear decision-making, alignment and communication are, and we’re sorry to hear this has been your experience. We appreciate your openness. Input from team members at all levels is essential to how we improve and grow, and we encourage you to connect with your leader or HRBP to further discuss your concerns.
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