Pros
Training available for various courses annually - taught by certified VP or manager (EQ, PM, 5 Choices ect - they are great) Transit subsidy is available to help offset the cost of taking the train to work - and the office is in a great location for public transit Gym available to all employees - has all your basics (and its free) Annual "Launch" party brings the entire company to Toronto for a 3 day event (for sales) 1 day event for everyone else - great opportunity for recognition and awards, and even the chance to win Presidents club (which includes a trip) Benefits are good 2 paid volunteer days and 1 company wide volunteer day - to give back in what ever community you want to a charity that means something to you The people I work with are a great team, we help each other out, very much a family environment Personally I have been given a lot of responsibility, freedom and opportunity to grow my position Dog Friendly lots of events or Bbq's
Cons
HR - priority seems to be only on recruiting - have lost focus on employee retention and seem inexperienced in handling issues. lack of trust/confidence in going to them with any issues. due to increased hiring for the sales - a lot of changes have happened and people are having issues with the growing pains Salary - comparable positions in the city start at a higher rate - need to close that gap faster - analyzing the salaries for years with no updates or changes is discouraging when looking at the future. people don't read emails!!! then ask questions that have already been explained.. multiple times. Some management is fantastic - where some may have been great at their jobs or a management favorite; but that does not mean they should be managing people. Provide them with some better management training . don't feel monthly company call should be an all in company call when 85% of the content is directed to only Sales - only make ops people stay half hour. Launch party - we are off in a different area doing the awards during the day- The Excellence award should at least be given out to Ops winners with the entire company so everyone knows why these 8- 10 people got it - it is a hard award to get since you get presidents club there are limited spaces compared to the amount of sales so its a big deal the entire company should know why they got it.
