Good Company - Technical Support Representative SoftPro Employee Review

4.0
27 Jun 2013
Recommend
CEO approval
Business outlook

Pros

occasional perks such as luncheon, etc, pleasant environment, good clients

Cons

poor support from managers, software issues

Explore other reviews about SoftPro

5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Promotes good work life balance

Cons

Occasionally, big project needs to be pushed through but that comes with the territory

2.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

It used to have an amazing culture. People were rewarded for their hard work. There was a path forward in your career. The company was like a fun group of friends. Going to the office was great. We were innovating and doing some really creative work. Then they put someone that had been removed from running two departments in charge of the product roadmap that had no experience in product development. But the individual was the C suite’s star child - so it killed any momentum to be competitive and half the engineering team left within several months.

Cons

Many SVP and senior roles on a power trip and they are the reason so many key employees leave. They are grossly under qualified for the roles that they have but have been there for so long and are stuck in their inability to think larger due to lack of experience/education. You will rarely level up in your role and the new employees that are brought in make an insane amount more than their long term employees. Loyalty means nothing to them anymore. It’s how you play the game with the “managers.”

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