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Social Security Administration

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Stressful environment - Claims Specialist Social Security Administration Employee Review

2.0
28 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Great benefits and annual salary increases, flexible work hours

Cons

Answering 1800 calls even if you're not in customer service. Extremely high and unrealistic demands, with very little time given to complete your work. Management isnt always the most qualified. They often lack compassion and put a lot of pressure on you to get more work done. Understaffing is a big issue.

Explore other reviews about Social Security Administration

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You're contributing to one of the most successful federal policies created to help vulnerable people in our country.

Cons

You're not adequately protected from the wide swings of the whims of the administration

1
4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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