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Social Security Administration

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High stress & demand - Claims Specialist Social Security Administration Employee Review

2.0
19 May 2022
Recommend
CEO approval
Business outlook

Pros

Being knowledgeable to assist underserved members of the community obtain benefits. Pension and retirement matching.

Cons

Understaffed and micromanaging supervisors. Required to manage workloads for all types of benefits - get spread thin and not enough time to process work vs attending to claimants. Not balanced or realistic expectations, high stress as a result and not supportive dynamic.

Explore other reviews about Social Security Administration

5.0
21 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Pay is great

Cons

Management is inexperienced. Work load is high

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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