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Social Security Administration

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It’s not for the weak - Customer Service Representative Social Security Administration Employee Review

3.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Gets your foot in the door if your wanting to get into the government, great benefits, easy to learn the job.

Cons

Micromanaging environment, customers can be overwhelmingly rude and you have to put up with it, they watch your time like a hawk, feels like jail for 8 hours.

Explore other reviews about Social Security Administration

5.0
21 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are great. Pay is great

Cons

Management is inexperienced. Work load is high

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Being trained on all the different case types processed by the position. The organization offers flex time.

Cons

It is a difficult job to learn all aspects of case processing promptly.

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