Great benefits and pay, terrible management - Operations Specialist SoFi Employee Review

2.0
22 May 2023
Recommend
CEO approval
Business outlook

Pros

- competitive pay - strong benefits

Cons

- lack of leadership support and direction - toxic workplace - poor work/life balance

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SoFi Response
3y
We sincerely appreciate your candid, honest feedback - it's the only way we will continue to improve and achieve our ambitions of becoming a 'best place to work' caliber company. We're happy to hear you felt your pay and benefits were competitive. That said, most of your comments are troubling to hear. We're sorry if your mental health was affected working here, and we hope you were able to take advantage of some of the benefits we have to support our employees' wellbeing. Additionally, you may have left before we rolled out our revamped manager training for new managers and newly promoted managers, which is designed to give them the tools to manage with empathy and best support their teams. Again, thanks for the review, we appreciate the time you spent working at SoFi, and wish you the best in your next job!

Explore other reviews about SoFi

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great CEO, good growth opportunities and interesting work. Have worked at a lot of finance/fintechs, SoFi is the best by a long shot.

Cons

Benefits could be better, less competitive than other fintechs

4.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, requires in office work one time per week

Cons

Only pays annual bonuses and not quarterly

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