Pros
Nice office, well respected “brand name” company, very dog friendly, competitive salaries
Cons
Lack of Transparency and Constantly Changing In-Office Policies Many people, including by myself were told in interviews this was a remote first company. Soon after I was hired it was announced we would be required to be in the office two days a week and a few months later this was changed to three days a week. Leadership would never say whether they were done adding in-office days, and it feels like they are going to be back to 5 days a week in office in the near future. The days of week you go in are not flexible, and they want you there from at least 9-5 if not more, regardless of if you actually need to be in the office to do your job. Management is so strict about coming into the office my manager once suggested I try to reschedule an important doctor appointment for a day we weren’t in-office. Odd Vacation Policies They have an unofficial vacation policy where they strongly push all employees to only take time off during the company’s down times (between Christmas and New Years, July, and August). Requests to take time off outside of those periods are not taken well, and they require you to have a good reason. The CMO once said during a Marketing All-Hands that unless you are having a baby you shouldn’t be taking time off outside of the acceptable periods. Terrible Leadership Poor leadership with many hold-overs who have been there for years and haven’t been asked to leave despite being incredibly ineffective and downright awful to work with. The culture is very much into pleasing leadership rather than actually trying to come up with new ideas Orr improve processes. “Because (insert leaders name here) said so” is the answer to why you have to do most things. Leadership does not listen to employees or care about their ideas. Every Day is a Fire Drill Terrible collaboration between teams and every day feels like a messy fire drill. I was shocked by how dysfunctional and siloed everything is. Multiple teams working on the same project without each other knowing, no clear goals or outcomes set, and a lot of hostility between teams. Once we were told to sell add-on speaking sessions for an event to partners, which we did, only for the event marketing team to tell us a few weeks later the speaking sessions did not exist and there was no time in the schedule for them. No one seems to know what is going on which causes people to be very stressed. Surprisingly Cheap The HQ office is very nice, but the company is wildly cheap for anything outside of that. Snowflake Summit is held in June in Las Vegas (when it’s 105 degrees every day) because conference space is cheaper. Employees were told they weren’t allowed to eat the food at the conference and we had to walk around the strip to find food. The hotel we had to say at was $32/night and it showed. Expect to get little to no swag- not event a Tshirt in my welcome box. No 401K matching. Cut back on work travel made it hard for certain roles to even do their jobs.