1y
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience at Snowfall did not meet your expectations.
Within a start-up, clear direction is incredibly important. We acknowledge the issues you've highlighted regarding the direction and the room for improvement we had. Since your review, we have undertaken significant changes to transform the way our senior leadership team operates. These changes were designed to ensure clearer and more decisive decision-making processes. With this new way of operating in place, we are already achieving the intended positive results.
Snowfall Travel is proud to work with clients from around the world, such as KLM and Etihad, with more of our clients proudly displayed on our website homepage. We are excited by additional partnerships currently in the pipeline and look forward to them joining our growing list of successful partnerships.
Thank you again for your review, and I wish you the best in your future endeavours.