Pros
Being able to work from home. Plus, there are some really great people at Snap, who work very hard and make work enjoyable, including the CEO/Founder. There are many kind and caring people, who I felt lucky to work with.
Cons
Snap has many great, talented employees, but unfortunately a few bad apples always seem to ruin the bunch. In general, most of the employees try incredibly hard to do the best work they can for the clients. Many times working late into the night, on weekends, and on personal vacations. Sadly, this goes unnoticed and is not appreciated. I was told early on from leadership that, "everyone is replaceable", and sadly that is the mind set of Snap. The biggest issues lie within just a few employees. Certain individuals are allowed to say and do whatever they want. This includes verbally harassing, belittling, and gas lighting staff, with no reprimand or punishment. There is a high turn over rate, and I noticed right away that the second a notice was given, that person was blacklisted and ignored. No exit interviews are conducted, unless you ask for one. Every professional job I have ever had, there has been a policy that exit interviews are conducted. I have also never worked somewhere where employees were given the silent treatment and treated so poorly after they put in their notice. You learn a lot about the values of a company based on the way you are treated on your first day, and your last day. "Kindness, integrity and empathy" are supposed to be some of those values, but they are severely lacking. There is always talk about improving and trying to be "the best", but I don't see how you can strive for those ideals if you aren't willing to talk to your staff and take constructive feedback.