Great people, horrible CEO - Software Developer SnackCrate Employee Review

1.0
1 Dec 2023
Recommend
CEO approval
Business outlook

Pros

The people who worked around me were generally nice.

Cons

The CEO is manipulative and overly controlling. He is unprofessional and frequently comments about illegal drugs, most notably ecstasy, which seems to come out of his mouth every month. He asked an Asian minority employee if he was a Chinese Nationalist :( He provided insufficient hardware to perform development tasks: an 8gb ram, 128 gb of storage, and when I filled it up, downloading our databases in the first week, he sent HR to tell me to `deal with it`. After finding repeated hacks live in our production compromising consumers' credit card information, he did not want to remove them but told us to stay focused on holiday advertising. After discussing his Ethical and Legal obligations, he said he'd talk with the Lawyers but wouldn't discuss any outcomes or disclose the breach with customers. After being hired for a Lead Developer Role, on my first day he said you are not going to have the lead title. He reduced my 'rank' on my first day before I was ever issued a computer. He frequently blames the development team for his personal lack of skill. He refuses to use GitHub correctly and actively makes hotfix updates using FTP alone without notifying the team. The code base is a dumpster fire, and they DO NOT CARE TO FIX IT! And if you comment about it in a non-positive manner at work they will send you to HR. The last straw: After finding another credit card key logger in production, I reset and pulled the environment with the latest GitHub changes. He started yelling in the office and blamed our entry-level developer and me. His hostility caused me to move the conversation outside to another meeting room. He explicitly said. 'I do not want you working on anything other than what I tell you to.' After explaining, I found an intruder and was protecting our customers. He threatened my job and fired me directly after. I totaled three months here and getting let go is the best part of the whole job. I'm extremely happy to be gone. Our node libraries' javascript code was actively being edited on the server. Any security researcher will tell you this is very bad. Based on how dismissive he was to concerns, there's a small bit of me that thinks he's aware and profiting off this illegally. But mostly, I think he's just a money/power-crazed bad actor. Keeping the customers secure on this site is NOT prioritized, and the level of unprofessional communication will forever live in my memory. It is important you or your loved ones DO NOT use or provide personal information to this site as I can 100% say as of writing this post, the site has a hack on it that is stealing CC information. I witnessed multiple times different departments talking about the CEO's poor leadership, and when he walked in, they would walk out to continue. He will ask you to work after hours and will still get pissed if you don't show up to work at 9 on the dot. When I was let go, my direct team members immediately told me they were envious and thought he was completely out of line. Wishing they could be let go too in effort to just get unemployment. I feel blessed that I never compromised my ethics or legal duty even when directly asked to do just that. The CEO will actively threaten your job to influence you to break the law and ignore illegal activity.

Explore other reviews about SnackCrate

5.0
4 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Fun work environment International procurement responsibilities

Cons

No cons, great start up

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only pro is that every workplace after this one will have fields of greener grass in almost every way.

Cons

Where to even begin. Every other negative review is very accurate. It’s ran by a manchild who actually has zero understanding of how to run a functioning business, or lead/manage people. He got lucky with a business idea, and is still just barely trying to hang on every passing month, while somehow failing to do so at the same time. What I mean by that, is every month is like pure and utter chaos, and it reflects to the customers as well. It’s become a subpar product and subpar service. The CEO takes in large profits for himself and pays peanuts for fresh college grads, only to belittle everyone and crate a toxic environment, while firing everyone that implies he’s wrong in any way. A true business leader would approach business in such a different way, rather than building this idea of being smartest in the room on threats, insults, and demeaning others publicly. Sometimes I meet past coworkers in the wild and we just have a group therapy session about how leaving this place was the best thing we could have ever done for ourselves.

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