Beware - their intentions are not good - Senior Coordinator Smithbucklin Employee Review

1.0
6 Apr 2017
Recommend
CEO approval
Business outlook

Pros

You get to meet a lot of young people because of the turnover

Cons

This company has one asset on which it makes a profit: its people. You'd think this means they value its workers, but it's actually quite the opposite: it tries to get the most it can out of its workers. Let me be clear: The more hours it can get out of its workers, the more it profits. Executives' bonuses are based on the profitability of their unit; in other words, the more work they can get out of their employees, and the less they can pay them, the more bonus they'll get. Employees have to work needlessly long, additional hours because "that's just how much work there is, and we need to satisfy the client," but you'll soon start to realize long hours are only needed because the company is intentionally understaffed. The company model is to hire young people, chew them up for as much as they can, and and spit them out, while making a profit. The company seniority/pay structure (Associate, Senior Associate, Coordinator, Senior Coordinator) is intentionally structured to slow the pace of promotions and pay raises. Over time you'll find yourself being given more advanced work, but you won't find the promotion to match it. They even put a restriction on how often you can get promoted (once every three years - and the steps between job levels are small - we're talking a $3,000 promotion every three years, no matter how hard you work). The company (and a lot of the reviews here - yes, it's an open secret the company writes/forces people to write positive reviews) will say, "it's a great opportunity to learn; you need to be ok with the fast pace, etc." - beware, this is code for "we're going to work you to the bone and you'll go home crying because you hate life." The crying part is no joke. I wish you could go around to employees and ask, "have you cried because of your job here?" Unfortunately, the younger ones don't know better. Also, alcoholism is a severe problem. Not during working hours, obviously, but after work. At first it will seem like you're just going out to drink with your work buddies because it's been a long, hard week. Then you'll start to understand... Anyways, enter at your own risk. Please be smart, look out for yourself, and think twice before accepting a job here.

Explore other reviews about Smithbucklin

5.0
16 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Diverse employee base with interesting backgrounds, work/life balance, newly renovated office, wellness week

Cons

Pay could be more generous

avatar
Smithbucklin Response
5mo
We appreciate you taking the time to leave a review. It’s great to hear our team diversity, work/life balance and wellness efforts stand out. We appreciate your honest feedback regarding compensation.
3.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Gaining experience in marketing, communications, editorial operations, project management, time management, organizational skills, and interpersonal communication, which can help you become more competent in those areas, learn what you're good at, like and dislike, progress your career with the company, or use the experience to pursue another role that fits your goals. 2. Working a hybrid schedule with the ability to handle your work on a computer is a great lifestyle and flexibility advantage. Working adjacent to Downtown Chicago is an incredible experience that can bring even more lifestyle, professional, and personal opportunities. 3. Networking and getting to know a diverse group of people in the company and your department is great for relationship building, both professionally and socially. 4. Smithbucklin provides a robust onboarding and professional development program, providing support for advancing your career, feeling more comfortable at the company, and pushing you to grow.

Cons

1. Workloads can be overwhelming if not properly managed. Managing tasks for several clients at once demands a higher level of time management, organization, consistency, and interpersonal communication tolerance (for a great number of meetings, emails, and messages) that seem to be quite challenging for many associates. But if you ground yourself and continue to become efficient at your workflows, you can handle it. 2. Performing work across different clients makes it hard to focus and specialize. You may be more of a generalist starting, but by discovering the industries, clients, and type of work you like, you may be able to carve out a path you want. 3. The work itself, which can consist of executing digital marketing, comms, or editorial operations tasks, can seem underwhelming, and the learning curve may take time, but the tasks themselves are not necessarily difficult.

avatar
Smithbucklin Response
2w
Thank you for your feedback. We're glad you valued the professional development opportunities, hybrid work environment and collaborative culture. We appreciate your time with us and wish you success in your future endeavors.
See reviews by: Helpful|Rating|Date|All