Opportunities, growth, impact - Anonymous employee Smiling Mind Employee Review

5.0
14 Sept 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Being early on in my career, Smiling Mind was an excellent experience where I was given a lot of opportunities for skill and knowledge development across a wide variety of projects. I experienced a real felt sense of support and care within the team, especially during all of the lockdowns and working from home. I really enjoyed the flexible working arrangements, daily mindfulness activities (qi gong, meditations, yoga etc.) and agile approach to product development. The focus on wellbeing and connectedness during my time was a real stand out for me. Creativity, agility and learning was really encouraged, and I found the team to work really hard to foster a safe, welcoming and productive workplace. There were very exciting conversations happening around accessibility, diversity and inclusion, and next steps forward as an organisation. I had the best manager and mentor in my role here, who was incredibly supportive and invested in my growth and development. I worked in two very passionate and hard working teams, who always supported each other and were kind, warm people. It is a very exciting growth period at Smiling Mind, and I would recommend this organisation to anyone interested!

Cons

Smiling Mind is undergoing a big growth period, so things do move very fast and often with tight timelines. It is often a matter of wanting to do everything because of the potential to positively impact stakeholders, yet not always being able to. Having such a close connection with the mission of Smiling Mind, and the impact that the work we were doing made this much more manageable knowing it would benefit others. Being a not-for-profit, there wasn't the same linear career progression as you may find in corporate, but the salary packaging and leave-plus policy is a really great benefit!

Explore other reviews about Smiling Mind

1.0
15 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The app itself and mission are great My colleagues were generally lovely and passionate well meaning people The offices were great too and in a good location for me

Cons

The founders are very involved in every aspect of running the organisation and senior management just jump and do whatever they say. The founders seem to be mostly focused on 'looking good' and being seen to 'care' about mental health by establishing Smiling Mind - they don't seem interested in what will actually work and achieve the mission. I think they leverage their involvement to generate money from other business activities - it doesn't feel like they genuinely care. They also expect staff to work crazy hours. I came into the team from a very busy background (think: management consulting) and even my very solid work ethic was questioned when I wasn't willing to respond to every email within less than one hour. A super unhealthy, gaslighting culture. I left without a job to go to to protect my mental health as I had become anxious and drained from the culture and management.

1
4.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Dedicated and passionate team, values driven, flexible

Cons

Lots of change, can be hard to keep up with inertia and uncertainty

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