Pros
Colleagues are incredibly smart and capable, a joy to be around. Great work-life balance and perks. Really good about helping employees explore different interests in different departments. The head of merchant success is extremely competent.
Cons
Over a single year, 3 executives (heads of product, engineering, and people) were booted or left...one even resigned on the spot. None were backfilled, and the cofounders took on their roles instead so they wouldn't continue to get pushback from upper management. The company can't progress because of the brick wall the cofounders put up based on their experiences as a web agency 12 years ago.