Local Company Worth Working For - Customer Service Representative (CSR) Smeco Employee Review

4.0
31 May 2025
Recommend
CEO approval
Business outlook

Pros

The pay is very good for the kind of work. A lot of room for advancement. 401K match, benefits, and leave, with Union representation. Local to Southern Maryland with remote days earned.

Cons

If you aren't able to get paid $30+ an hour to let an occasional customer yell, cuss, and vent to you, then this isn't the position, but there are other options within the company. Management micro-manages more than they need to.

Explore other reviews about Smeco

5.0
26 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Small company and great people to work with.

Cons

None I can think of

4.0
20 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Very knowledgeable team with decades of experience to learn form. -very down to earth relaxed environment -401 is one of the best -Good work culture for those that can fit in -people stay there for decades once they join.

Cons

-HR can do better at communicating resources available to employees. -not many chances to move around different departments. -some might find it hard to fitting in

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