Run for your life - Account Executive Smartsheet Employee Review

1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Managers are generally good so teams work well together

Cons

The company is dying, constant exec turnover, layoffs. Made it literally impossible to make real money in sales anymore. Culture went from amazing to horrible after PE buyout.

Explore other reviews about Smartsheet

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Annual Bonus equal to approx. 10% of income Promotion opportunities Flexible schedule Generous PTO/Sick time Paid Holidays

Cons

Recent constant changes at current Metrics weighed too heavily on career High workload, expect to carry a backlog

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Smartsheet Response
10h
It's so great to hear that you're enjoying our benefits and development opportunities, but also apprecaite that you've highlighted some areas where we could improve. As we continue to refine how we measure success, we take your feedback seriously and want to assure you that our priority is ensuring our targets are fair and realistic. Thank you for your feedback and all of your hard work here!
1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive of AI tooling. I had a great manager. I heard the severance packages are great, but I left of my own volition, so I don’t have personal experience.

Cons

Complete lack of direction or management at the mid to high levels of the company in product and engineering (most everyone left or was pushed out by cronyism from the private equity acquisition). No more equity offered to employees. No opportunities for promotion. They’ve shipped or are shipping most of the core products (including the core “sheet” aka Grid app) to India and have laid off tons of employees (somewhere between 12% and 15% of the company). Upper management did the thing where they had the US developers interview tons of people out of India, and then about half a year later laid off tons US developers, including several of the people that did the interviews. Upper management said that the India teams would be working on other projects, but clearly that was a lie. They laid off people without consulting their managers, or their manager’s managers, and without knowing what team they actually worked on or what they did. So entire teams were laid off unbeknownst to them. Very quick and poor handoffs to India, if any. You will likely be working on multiple teams at once, or moved to multiple teams during your time there in short periods of time. On-call can be a nightmare. There is no culture of any kind. Basically do not work here, whether you’re out of the US, India, or Bulgaria (the main countries for developers).

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