Great company! - Vice President SmartPros Employee Review

3.0
3 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Customers love their product, terrific loyalty

Cons

Struggling under Kaplan ownership now

Explore other reviews about SmartPros

5.0
27 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I had the opportunity of working remotely during my tenure with the company.

Cons

Cost of family medical benefits very high.

2.0
10 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many remote employees and flexibility to work from home Employees are nice and care about each other Some people are sharp Lower stress

Cons

The company has no direction and acquires other companies on the cheap. The different businesses then work in silos with no overall integration. Products are outdated and the company does very little to update them or listen to customers desire for specific content. Raises are non-existent, benefits are poor, numerous projects fall through the cracks because of little accountability and a total lack of oversight. Sales/tech/marketing all do not work together and point fingers at the other when things don't get done. You will not get ahead here and will stagnate in your role. The company does not invest in its own employee growth, despite being a training company. Compensation is below market average. Sleepy company that does not adapt to the needs of the market place and increased competition. Many people hide out here and collect a paycheck.

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