Toxic culture and poor management - Account Executive SmartAsset Employee Review

1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote High earning potential if closing

Cons

I want going to write a review because part of me felt it wasn’t worth the energy but after having some time to reflect so felt it was necessary. This was probably my worst experience in sales in the past 10 years. The culture itself is extremely toxic and the people are not tolerant at all. The inappropriate jokes were enough for me to almost immediately feel uncomfortable. Some which were sexist and racist with no repercussions from management. There is no real territory built out so individuals constantly feel slighted by prospects they worked ultimately being closed and credited to another rep within as little as a months time from when they last engaged with them. I won’t say much more but if you have strong values I would encourage you to look elsewhere for an opportunity to work with a team that can reciprocate them.

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SmartAsset Response
4w
Thank you for taking the time to share this feedback. We’re very concerned by what you’ve described. At SmartAsset, we expect everyone at our company to treat each other with respect and professionalism. Allegations of sexist or racist comments in addition to a lack of action in response, are taken extremely seriously. We are in the process of reviewing the matter described. We strongly encourage anyone with relevant information to reach out to our People Team so we can assess these concerns and take appropriate action. You can contact us at peopleops@smartasset.com or directly to your People Business Partner. We are committed to providing a respectful, inclusive environment for all employees, and we take feedback like this seriously in continuing to improve.

Explore other reviews about SmartAsset

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, strong team culture, opportunities for growth and a work environment built on trust rather than micromanagement. Employees are treated with respect and recognized for strong performance. This is a great fit for people who are self-motivated, team-oriented and appreciate being trusted to do their job without excessive oversight.

Cons

Like many growing companies, goals and quotas can evolve over time, so adaptability is important. Expectations are high, but so are the opportunities/rewards.

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SmartAsset Response
1w
Thank you for taking the time to share your experience and for highlighting the supportive culture, leadership, and trust-based environment at SmartAsset. We’re especially glad to hear you’ve felt recognized and supported in your growth. We also appreciate your thoughtful feedback around maintaining adaptability and continuing to invest in employee development as we grow. Thanks again for being part of the team!
5.0
4 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After spending years at high-growth startups, the biggest thing I appreciate about SmartAsset is stability. The company still has the pace and energy of a growing tech company, but leadership tends to be thoughtful and measured about decisions rather than chasing every shiny object. Remote work is real here — not the “remote but everyone actually lives in one city” type. People are spread across the country and it works well. There’s a lot of autonomy and trust to manage your own schedule and work style. Compensation is strong if you perform, and the company has been steadily growing the business rather than overextending itself. Some people might look at the benefits and think they’re not as flashy as big tech or some startups like to advertise. But personally I’d take a company that is growing profitably and building something sustainable over one that offers tons of perks but ends up doing layoffs when the market shifts.

Cons

Benefits overall are solid, but I would love to see the 401(k) match grow over time. For a company centered around helping people make smart financial decisions, that’s one area that feels a little light compared to other places I’ve worked.

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SmartAsset Response
2mo
Thank you for sharing such a thoughtful perspective on your experience at SmartAsset. We’re glad to hear that the balance between growth and stability has stood out to you. Building a company that can grow sustainably while still maintaining the energy and opportunity of a tech environment is something we care deeply about. We also appreciate the feedback around benefits and leadership engagement. As the company continues to grow, we’re always evaluating how our programs evolve and how we create more opportunities for leaders across the organization to contribute to strategic conversations.
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