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Smart Dolphins IT Solutions

Engaged employer

Great employer, great working environment - Technician Smart Dolphins IT Solutions Employee Review

5.0
4 May 2023
Recommend
CEO approval
Business outlook

Pros

Everyone employee at Smart Dolphins is included as part of the team, and lots of effort goes into keeping people connected, accountable, and supported if they're ever feeling stuck. I was lucky enough to join early on and witness the company grow and evolve, and throughout the years the focus was always to offer the best service possible to customers. I've been at jobs where the culture is to play victim and blame the customer whenever convenient, but at Smart Dolphins this was discouraged and instead when things got stressful in any way, the team was there to help find a solution. So many jobs don't have an outlet for someone feeling overwhelmed, stuck, etc, but I always had someone to talk to when these situations came up. That's probably why many of the people I started with are still there years later. Management puts lots of effort into making sure the whole team is as healthy as possible.

Cons

I'll let you know if I ever think of any...

Explore other reviews about Smart Dolphins IT Solutions

5.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- People genuinely care about each other & about doing good work, and that warmth is real from the first day onwards - Strong levels of autonomy and an approachable leadership team - Wearing a few hats means you get to grow and never get stuck doing the same thing on repeat - There is a steady hum of friendly chatter, quick laughs, and people genuinely happy to jump in and help when you are stuck - Recognition is part of the everyday, not a once-a-year thing - Regular all-hands and updates mean you actually know what is going on at a higher level - Learning is baked into the routine - People are treated like humans first. Flexibility, trust, and a real respect for life outside work are the norm, not a perk you have to fight for

Cons

- Roles can stretch beyond an initial job description (this may not be for everyone) - Career growth looks different here than at a bigger firm (not necessarily a con)

2.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

decent place to collect a paycheque on the way to better things. some learning opportunities and training compensation.

Cons

Management prioritises the appearance of a positive culture and employee satisfaction but doesn't actual try at all to improve in substantive ways. The company has a chronic issue with putting people in roles to which they are very ill suited. They would love to replace most staff with AI if they could

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