2.0
15 Nov 2017
Anonymous employee
Former employee, more than 3 years
Blackpool, England
Recommend
CEO approval
Business outlook
Pros
It's a job that pays money. Excellent work colleagues.
Cons
Opportunities only given to people in 'The Clique'. Promises of promoting within don't happen. I'm external managers taken on instead of promoting Senior Agents who are more than qualified for the job. Once you are employed, you are just a number. Unrealistic targets constantly pushed by Managers who don't fully understand their own job role. Incredibly high staff turnover. Low & inconsistent salary structure. Lack of support for new starters. Poor training from incapable coaches. Very negative atmosphere. Poor communication from management to staff.