19 Oct 2023
Anonymous freelancer
Slashdev Response
2yThank you for taking the time to share your feedback. At Slashdev, we deeply value transparency and fairness in all our business dealings.
We always ensure that our engineers are compensated fairly for their work, and we also strive to offer the highest level of service to our clients. It's important to clarify the circumstances under which a payment might be delayed or withheld:
1. If a developer does not track their time accurately and in a timely manner, it can result in us not being able to send the recorded hours to the client. Backfilling time several months after the fact can present challenges.
2. If the work provided is assessed by the client as not meeting their expected standards, and they decide not to compensate for the hours worked.
Your specific case has been carefully reviewed, and after thorough internal discussions, we maintain our stance on the matter. We understand the importance of communication and can assure you that our decision was reached after careful consideration of all factors involved, including discussion with the client.