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Skipton Building Society

Engaged employer

Slow to change, feedback is ignored and wellbeing is far from a priority- avoid! - Anonymous, Head Office Skipton Building Society Employee Review

1.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people at SBS are great. They are banding together to make the best of a difficult climate at the moment and genuinely want the best for Skipton’s customers on the whole.

Cons

In no particular order: Feedback to senior leadership is taken as insults as opposed to voicing a problem, and if you do raise critical feedback this is reframed back at you as you being the problem unless you can tell the employer (who is in the position of power) how to fix the problem they have caused. They are demanding a forced return to office work in spite of political recommendations to work from home where possible under the guise of better engagement, and when presented with clear and very loud feedback that this change is not necessary or welcomed have ignored it and carried on anyway. Sunk cost fallacy on projects that are over-promised, under-deliver and then actively hamper front line staff means that nothing positive happens behind the scenes and change is glacial (and see prior comments about feedback for how feedback on these issues goes). The right things are said to look good but the reality is that senior leadership are cracking down on anyone who disagrees with them and working to get rid of staff as quickly as possible. Longevity of service is no longer valued and in fact makes you appear to be a target for redundancy, and going to work is now more an exercise in how to keep your head down to avoid being noticed. Pay is mediocre at best, but progression is basically non-existent, progressing “too” far (ie at all) almost guarantees you’ll be made redundant within 2 years given the repeated redundancies over the last decade and the workloads on every colleague are increasing rapidly beyond the scope of pay rises, not to mention the fear of AI taking all our jobs. “Flexibility” and understanding of different needs is all lip service, as there is no flexibility and any deviation from the norm or request to approach things differently earns veiled threats of disciplinary action at best or actual disciplinary action at worst, as has been made abundantly clear with the forced return to the office later this year. I loved Skipton and have been proud to work for the company for years but I’m currently ashamed to work for a place that cares so little about its staff, and wouldn’t recommend it to anyone. Stay away for your own wellbeing.

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Skipton Building Society Response
1mo
We are sorry that you feel this way. We are going through a period of change, and whilst we truly believe that these changes are right for the future of Skipton, we don’t underestimate the impact that change can have. On blended working specifically, yes we have asked teams to be in the office three days a week because we want more day-to-day collaboration, more growth and development opportunities, and faster decision-making in person. And we’re upgrading our on-site facilities to make the experience for colleagues in the office even better. We also listened to colleagues through the consultation period to adapt our approach to this. If you’re open to sharing more detail at any point, you can use the internal feedback channels or you could email talentacquisition@skipton.co.uk. This way we can make sure the right people hear your feedback and we can respond in the right way. If you’d rather not, we still appreciate you sharing your feedback here, and wish you well in your career at Skipton. Thanks Rose

Explore other reviews about Skipton Building Society

5.0
13 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Recognition and Rewards, Small Teams, Management value you, You get to visit the head office (usually a bonus and a pay rise each year too!!!)

Cons

I dont think their is any, great place to work!Lots of oppurtunites to progress.

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Skipton Building Society Response
4y
Many thanks for your feedback, it is great to hear. Tim Spackman Head of Organisation Development.
4.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

good to work here yes

Cons

there are no cons to work here

avatar
Skipton Building Society Response
4y
Many thanks for your feedback. Good luck in your career. Tim Spackman Head of Organisation Development
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