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      Sixt

      Engaged employer

      Sixt reviews

      One of my favorite jobs - Customer Service Agent Sixt Employee Review

      4.0
      16 Feb 2017
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, flexibility in scheduling(shifts), understanding management, paid training, amazing discounts on rentals, fun cars to drive, great relationships built between coworkers and third party cleaning company for fleet, second chances at proving you can do your job well if you had a rough couple weeks/months in meeting goal, being recognized in your department for doing a good job(stats)

      Cons

      Only full time positions available(I wanted to stay and be a part time CSA but the shifts are in 8 hour increments), if one person on your team was not meeting goal consistently, the whole team has to be re-coached instead of the one "bad apple," only one main manager to report to(branch manager) instead of having multiple leadership positions for each separate role of the operation, being a newer company trying to grow in the US, not enough space in the airport lot for all fleet and customers during peak season(summer), management caring more for RSAs than CSAs.

      avatar
      Sixt Response
      9y
      Thank you for taking the time to review Sixt as your former employer. It is great to know that you enjoyed the company so much that you hope to join us again when your schedule allows! We hope to see you back. It is our goal to reward employees for a job well done, and offer points of improvement when needed. Likewise, we absolutely agree, all of our employees are equally important and everyone should be recognized for contributing to the companies success. Thank you for your dedication to Sixt and our customers!

      Explore other reviews about Sixt

      5.0
      19 Apr 2026
      Reservation sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment, helpful managers

      Cons

      It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

      avatar
      Sixt Response
      2mo
      Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
      4.0
      31 May 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Steady pay and hours but the work is busy some days.

      Cons

      Depending on branch and setup you work outside and deal with weather in your locale.

      avatar
      Sixt Response
      2w
      Dear employee, thank you for sharing your experience with us in Phoenix! We're glad to hear that you appreciate the steady pay and hours at Team Orange. We hear your feedback on outdoor working conditions – we understand that weather can be a real challenge depending on the location and setup, and we continuously look at ways to improve working conditions for our teams. Thanks for being part of Team Orange! Best regards
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