Pros
When started, it was already messy but still human an management was supportive and approachable. Now they have added some financial benefits but the environment in the office is heavy and unbearable.
Cons
Managers and line managers do not communicate changes appropriately and promptly, learning and development does not exist. Environment is quite heavy and workload is not the same for all departments and people. Internal promotions are quite questionable, the way some of them are carried out seems to reward those who are just positive in the office and smile rather than team members who challenge and try to improve procedures, which are just messy and ever-changing for a company of this size. They used to say "everyone count" as part of their motto. It seems this has just vanished behind numbers they are desperate to achieve with new customers instead of focusing on keeping the existing ones happy.