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      SimplyInsured

      Engaged employer

      SimplyInsured reviews

      Believe the reviews and RUNNNN FAR AWAY - Anonymous employee SimplyInsured Employee Review

      1.0
      12 May 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Team leads actually wants to listen to you

      Cons

      The issue isn’t with the team or the team leads,it’s with leadership. They only seem to care about themselves. Our year end reviews, which should have been completed at the start of the year, didn’t happen until May. Our bonuses are supposed to be distributed after performance reviews, but leadership keeps delaying that process. They’ll even dock you for the most trivial reasons just to avoid paying out. And mind you the bonuses are around $300–$400 to begin with. There’s also something off about the CEO. He constantly talks over people when they’re answering his questions, comes across as rude, and definitely shows signs of founder syndrome. I watched him push out two of the most respected leaders in the company simply because they stood up for the team. The company advertises an “unlimited vacation policy,” but they’ll turn around and fire you for using it. Raises? Basically nonexistent. You can work here for years and still not see a salary increase. Honestly, you’d probably earn more and be treated better working at your local McDonald’s. No exaggeration.

      avatar
      SimplyInsured Response
      12mo
      Thank you for taking the time to share your feedback. At SimplyInsured, we strive to create an environment where employees feel seen, heard, and appreciated; however, we acknowledge there are many areas where we can continue to improve. Please know that your concerns have been noted, and we will take them seriously. We are committed to continuously improving and addressing any shortcomings in our approach to management, compensation, and the overall well-being of our team members. Sincerely, SimplyInsured People Ops Team

      Explore other reviews about SimplyInsured

      5.0
      9 Dec 2025
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work opportunity Ability to communicate with leaders Unlimited PTO from January to October - good for work - life - balance

      Cons

      Compensation (I am sure most everyone would say this no matter what company they are working for - LOL!!!!)

      1
      avatar
      SimplyInsured Response
      6mo
      Thank you for your candid feedback! We appreciate you and all you bring to the SimplyInsured team - Heather Stewart, HRBP
      1.0
      17 Mar 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      There were some nice colleagues who genuinely tried to help the new people.

      Cons

      - Transparency. What they call transparency is really the leadership asking you questions under the guise of caring about your experience at their company, so they can afterwards use whatever you say against you. - They say they value input. Nope. They don't. They value praise, gratitude, and pretending like everything is great. - This I suppose applies to all customer service jobs: In customer service you talk to the people for who are having an issue getting their insurance up and running. The reason there is an issue can range from: the team at SI who were supposed to the paperwork are too backed up and understaffed with work, the papers weren't filed properly by the client, the insurance they picked is also backed up with their submissions. Either way, as a Customer Service rep, everyone is mad at you, and you're the only one who can't do much about it. - The company hadn't figured out training their new people at that point. There was one person showing you what to do, but then constantly saying then you click here, and here, and here, but your screen will look different, because you don't have access to any of this.

      5
      avatar
      SimplyInsured Response
      12mo
      Thank you for taking the time to share your feedback. At SimplyInsured, we strive to create an environment where employees feel seen, heard, and appreciated; however, we acknowledge there are many areas where we can continue to improve. Please know that your concerns have been noted, and we will take them seriously. We are committed to continuously improving and addressing any shortcomings in our approach to management, compensation, and the overall well-being of our team members. Sincerely, SimplyInsured People Ops Team
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